Refund Policy

Effective date: October 8, 2026

PlanEat AI is operated by Sole proprietor Diana Torianyk, at Kovpaka 91, Sumy, 40031, Ukraine. Refund processes depend on the payment provider used for your purchase.

Website purchases through Paddle

Web checkout is being prepared and is not yet available. When launched, Paddle will be Merchant of Record. Refunds and statutory withdrawal rights are handled under applicable consumer law, Paddle's current Refund Policy and Buyer Terms.

Request an eligible refund through Paddle buyer support. PlanEat AI offers no additional voluntary refund guarantee and does not promise approval of every request. Applicable law and Paddle policy determine eligibility; this policy sets no universal refund window.

Apple App Store purchases

Refunds follow Apple's policies and processes. See Apple refund instructions. PlanEat AI does not control Apple's refund decisions.

Google Play purchases

Refunds follow Google Play's policies and processes. See Google Play refund information. PlanEat AI does not control Google's refund decisions.

Cancellation and access

Cancellation prevents the next renewal, without automatically refunding previous charges. Unless a refund is issued or access must legally end earlier, access continues until the end of the paid billing period. Manage cancellation through the provider used for purchase.

Support and consumer rights

Contact info@valtorian.com for product-related issues or help identifying your payment provider. Mandatory consumer rights are not limited by this policy.